Rujukan Laman

How mrace88 Protects Your Personal Data

Q: How do I request a copy of all data mrace88 holds about me?

Email support@mrace88.bid from your registered address with the subject line 'Data Access Request'. We will compile and send your data summary within five business days. A ticket-form option is also available under Account Settings.

Q: Who do I contact if I think mrace88 has mishandled my personal data?

Contact our privacy team at support@mrace88.bid with details of your concern. We investigate all data-handling complaints within five business days and respond in writing. Escalation to the relevant Malaysian authority remains your right under local law.

At mrace88, your personal data is handled with clear purpose and strict limits — we collect only what is needed to run your account, process your deposits via…

Data collected is limited to account useTouch 'n Go, GrabPay, Boost dan FPX transaction data kept secureYour rights to access, correct and deleteMalaysian jurisdiction applies

Explore the Lobby Read FAQ

What Data We Collect and Why

mrace88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with mrace88, we collect the name, email address, contact number and payment identifiers you provide during registration. When you fund your account using Touch 'n Go, GrabPay, Boost dan FPX or FPX, our payment processor logs the transaction reference and amount

1
— we do not store your full card or e-wallet credentials on our servers. We also collect device identifiers, IP addresses and session timestamps to detect unauthorised access and meet fraud-prevention obligations. Players in Kuching and across Malaysia are covered by the same data-handling standards. Cookies
2
and similar tracking files record your in-session preferences so the lobby loads your last configuration. All data collection is subject to Malaysian law and applies only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN PRIVASI

Reach Our Privacy Team Directly

If you want to exercise any right under this policy — access, correction, deletion or objection — our privacy team is reachable through three direct channels. Response times for data-related requests are within five business days under normal conditions. Requests submitted through the channels below are logged with a reference number so you can track progress.

Team online

Live Chat

Start a chat session from any page on mrace88.bid. Our agents handle privacy queries during operating hours and escalate data-access requests to the privacy team within one business day.

Email

Send your full data request to our privacy inbox at [email protected]. Include your registered email address and the specific action you are requesting — access, correction or deletion.

Ticket Form

Submit a formal privacy request through the in-account ticket form under Settings. Each submission generates a reference number and a written acknowledgement within 24 hours.

BAGAIMANA KAMI MENJAGA DATA ANDA

Our Six Data-Handling Commitments

Every commitment below reflects an active practice inside mrace88 — not a generic statement.

Data Minimisation

We collect only what your account genuinely needs. Payment references from Touch 'n Go, GrabPay and FPX are stored as hashed tokens — raw wallet credentials never touch our database.

Cookie Control

Session cookies expire when you close the browser. Persistent preference cookies can be cleared from the cookie settings panel inside your account at any time without affecting your balance.

Account Security

Two-step verification is available for every mrace88 account. Login events from new devices generate an immediate email alert so you know within seconds if someone else attempts access.

Data Retention

Active account data is retained for as long as your account remains open. After account closure, transaction records are kept for the period required under Malaysian financial-compliance obligations, then deleted.

Third-Party Sharing

We share data with payment processors and fraud-detection partners only. No marketing data brokers receive your information. Each third party is bound by a data-processing agreement aligned with our standards.

Your Correction Rights

You may request a correction to any inaccurate personal detail held on your account. Submit via email or the in-account ticket form — corrections are applied within three business days of verification.

Your Privacy Questions Answered

The questions below cover the data rights and processes we get asked about most on mrace88. If your question is not addressed here, reach our privacy team directly through the channels listed in the contact section above.

We hold your registration details (name, email, phone), your session and login history, and tokenised payment references from transactions made via Touch 'n Go, GrabPay, Boost dan FPX. Full wallet credentials are never stored on our servers.

Email [email protected] from your registered address with the subject line 'Data Access Request'. We will compile and send your data summary within five business days. A ticket-form option is also available under Account Settings.

Yes. Submit a deletion request through live chat or the ticket form. We will remove marketing-related records immediately and delete transaction data once the Malaysian retention period has elapsed, then send written confirmation.

Only with payment processors and fraud-prevention partners necessary to operate your account. We do not sell or rent your data to marketers. Every partner operates under a signed data-processing agreement with us.

Session cookies keep you logged in and remember your lobby layout. Analytics cookies — which contain no personal identifiers — help us identify slow-loading pages. You can disable non-essential cookies in your account settings panel.

Transaction logs are kept for the period required by Malaysian financial regulations, typically seven years, then permanently deleted. Profile and preference data is removed within 30 days of account closure confirmation.

Contact our privacy team at [email protected] with details of your concern. We investigate all data-handling complaints within five business days and respond in writing. Escalation to the relevant Malaysian authority remains your right under local law.

How mrace88 Protects Your Personal Data

Reach Our Privacy Team Directly

Live Chat

Email

Ticket Form

Our Six Data-Handling Commitments

Data Minimisation

Cookie Control

Account Security

Data Retention

Third-Party Sharing

Your Correction Rights

Your Privacy Questions Answered

01 What personal data does mrace88 actually hold about me?

02 How do I request a copy of all data mrace88 holds about me?

03 Can I ask mrace88 to delete my personal data?

04 Does mrace88 share my data with other companies?

05 How does mrace88 use cookies on the site?

06 How long does mrace88 keep my data after I close my account?

07 Who do I contact if I think mrace88 has mishandled my personal data?

Related Pages